Delivery Information

When a customer books the mail order for their tyres, the delivery of tyres will be made to the address specified in the order confirmation or any other address approved in advance.

If a customer books a fully-fitted service for the tyres, the delivery will be made when the tyres are fitted to the customer’s vehicle by the specified tyre-fitting centre or any other address approved in advance.

Delivery Dates and Timelines

Any delivery date mentioned for the goods is only approximate and not confirmed.

If there is a delay in delivery, Hotline Tyres Ltd shall not be liable for delay in delivery or fitting at any time.

Any delivery and fitting time will not be the basis of the contract unless agreed by Hotline Tyres Ltd in writing in advance.

In the case of a mail order by the customer, the delivery may be made in advance of the mentioned delivery date, upon giving reasonable intimation to the customer.

Failure to Accept Delivery

If the customer is unable to receive the delivery of tyres or submits inadequate information on the orders page, Hotline Tyres Ltd reserves the right to:

• Store the ordered goods until the actual delivery date and apply extra charges for storage and insurance of the ordered tyres.
• Initiate the return to the supplier and charge the customer for delivery, return, and selling expenses.
• Use evidence of the return of the goods with the carrier’s official packaging, delivery receipt, and signed acknowledgement as complete proof of delivery of the goods specified in the order.
• Sell the goods at a readily obtainable price (after deduction of storage and insurance expenses) and charge the customer for any costs incurred because of such return.